iFunCity (CET Domain,Inc) will ship free of charge worldwide via China Post, Hong Kong Post, Singapore Post or USPS and will provide a tracking number for each order/shipment. EMS, DHL, Fedex and UPS shipping are also available for US customers (additional shipping fees may apply). We do not guarantee an exact delivery time as we solely depend on the post office and the customs order(s) process to fulfill your orders. iFunCity (CET Domain, Inc) does not have any responsibility for any duties, taxes or penalties incurred.
Lost order/shipment: If an order/shipment was lost, iFunCity will either issue a refund to you or send a replacement to your customer.
Damaged order/shipment: If an order/shipment was damaged at arrival, you need to obtain an authorized return authorization (RA or RMA) number from iFuncity within 2 weeks after the order/shipment was delivered. The return package must be received within 20 days after a RMA was issued. If the order/shipment was in fact damaged at arrival, iFunCity will either issue a refund or send a replacement to your customer.